Shipping policy

SHIPPING POLICY

Processing Time

• Orders are processed within 1-3 business days (Monday-Friday, excluding holidays)
• You'll receive a confirmation email with tracking information once your order ships

Shipping Method

• Standard Shipping (USPS Ground Advantage): 2-5 business days after processing
• Free Shipping: Available on orders over $40

Shipping Rates

• Calculated based on package weight and destination
• Rates shown at checkout before you complete your purchase

Domestic Shipping

• We currently ship within the United States only

Tracking

• All orders include tracking
• You'll receive tracking information via email once your order ships

Delivery Issues

• We are not responsible for delays caused by the carrier
• If your package is lost or damaged, contact us at ashlamaestudio@gmail.com within 7 days of expected delivery

Address Accuracy

• Please ensure your shipping address is correct
• We cannot be held responsible for orders shipped to incorrect addresses provided by the customer

Questions? Contact us at ashlamaestudio@gmail.com